Last Updated: [2025.1]
At SUNPOWER LIVING LLC, we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our services, specifically related to receiving SMS notifications via our messaging system. By using our services and submitting your phone number, you consent to the practices outlined in this policy.
When you submit a form on our website or sign up for SMS notifications, we may collect the following types of information:
Personal Information: This includes your name, email address, phone number, and any other information you provide directly through the forms.
Usage Data: We may automatically collect information about your usage of our website, such as IP address, device type, operating system, and browser type.
Communication Data: If you opt-in to receive SMS notifications, we collect and store the messages exchanged between us and you, including order updates, promotions, and support messages.
Consent Data: We record your consent to receive SMS communications and store this data in compliance with applicable laws and regulations.
We use the collected information for the following purposes:
SMS Notifications: To send you updates about your orders, promotional offers, and marketing messages. These messages may include text updates on the status of your orders, special offers, or important alerts.
Customer Support: To assist you with any inquiries or issues you may have related to our products or services.
Compliance: To comply with legal requirements, ensuring that we only send SMS messages that are permissible under applicable laws.
Marketing: To send you occasional promotional messages, provided that you have opted-in to receive such communications. You can unsubscribe at any time by replying with "STOP" or by contacting us directly.
Third-Party Service Providers: a third-party service provider, to send SMS messages to users who have opted-in. Our have access to your phone number for the sole purpose of delivering text messages.
Legal Compliance: We may disclose your personal information if required to do so by law, such as in response to a subpoena or other legal process.
By submitting your phone number and opting in to receive SMS notifications from SUNPOWER LIVING LLC, you consent to receive text messages at the number provided, including messages related to your orders, promotional updates, and marketing offers.
Opt-In Consent: You provide explicit consent to receive SMS messages from us when you enter your phone number and submit the form.
Opt-Out: You can opt-out from receiving SMS messages at any time by replying with "STOP". After you opt-out, you will no longer receive any further SMS communications from us unless you opt-in again.
Help: If you need assistance or have any questions about our SMS notifications, reply with "HELP" to receive support.
We retain your personal information and SMS communication records for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you wish to delete your information, you can contact us, and we will take appropriate steps to remove or anonymize your data, unless we are required to retain it for legal or regulatory reasons.
You have the following rights regarding your personal data:
Access: You have the right to request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You may request the deletion of your data, subject to legal obligations we may have to retain certain information.
Unsubscribe: You can opt-out of receiving marketing messages at any time by replying with "STOP" to any of our SMS messages.
Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.
If you would like to exercise any of these rights, please contact us at the details provided below.
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, or destruction. However, please be aware that no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the updated version on our website with a new "Last updated" date. We encourage you to review this policy periodically for any changes.
If you have any questions or concerns about this Privacy Policy or our use of your information, please contact us at:
SUNPOWER LIVING LLC
Email:info@sunpowerss.com
Phone: (610) 936-5024
Website: https://www.sunpowerss.com